30 Day 100% Satisfaction Guarantee!
General Returns & Exchanges All non-custom items have a full return/exchange warranty for 30 days after purchase. Item(s) must be in their original packaging and unused to qualify for a full return or exchange. The customer is responsible for all return shipping. Some items have a restocking fee. Call for information.
Shortages, Damages or Wrong Item(s) Shipped All products reported within 30 days of the purchase invoice date will receive a full credit and adjustment. The customer will not be responsible for any shipping or product costs.
Defective Product In the rare instance that a product is defective, it must have been purchased within the last 3 months to qualify for a full credit. An RAN representative must inspect the product before any return or adjustment is issued.
Discontinued Products Any product sold as "Discontinued" will have an * or $ prefix in the beginning of their product name and are not be eligible for return or credit.
Important If the product(s) are not reported within 30 days of the purchase invoice date, you will be responsible for a 25% re-stocking fee, return shipping costs, and the costs to ship the correct item back to you. We allow ample time to contact us. Please inspect your items upon their arrival and let us know immediately of any issues.